TERMS & CONDITIONS

Welcome to EMSC Auto. These Terms & Conditions govern your use of our website and your purchase of products from EMSC Auto. By accessing our website, placing an order, or using our services, you agree to these Terms & Conditions.

Please read them carefully before making a purchase.

1. GENERAL

EMSC Auto provides automotive parts, accessories, maintenance products, and related products through our online store.

We reserve the right to update, modify, suspend, or discontinue any part of our website, products, services, prices, or these Terms & Conditions at any time, subject to applicable law.

2. PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, specifications, images, pricing, compatibility information, and availability.

However, manufacturers may change product specifications, packaging, designs, or other details without notice. Product images may also differ slightly from the actual product.

If you are unsure whether a product is suitable for your vehicle, please contact us before placing your order.

3. VEHICLE FITMENT

Customers are responsible for confirming that a product is suitable for their specific vehicle and intended application before installation.

Vehicle year, make, model, engine, trim level, drivetrain, modifications, and other specifications can affect compatibility.

Fitment information provided on our website is intended to assist customers but should be verified when necessary. For assistance, contact EMSC Auto with your vehicle details before ordering.

4. PRICING & PAYMENT

All prices displayed on our website are subject to change without notice.

We make reasonable efforts to ensure pricing is accurate. However, typographical, technical, or pricing errors may occasionally occur. If an error affects an order, we reserve the right to contact the customer and, where permitted by law, correct or cancel the affected order.

Payment must be successfully authorized before an order can be processed.

Applicable taxes, shipping charges, and other fees will be displayed during checkout where required.

5. ORDERS

Submitting an order does not necessarily guarantee acceptance or availability.

We reserve the right, where permitted by law, to refuse or cancel an order due to circumstances including:

  • Product unavailability

  • Pricing or listing errors

  • Payment authorization problems

  • Suspected fraud or unauthorized transactions

  • Shipping restrictions

  • Incorrect customer or delivery information

If we cancel an order after payment has been collected, the applicable amount will be refunded.

6. SHIPPING & DELIVERY

We aim to process and ship orders as efficiently as possible. Shipping and delivery estimates are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delivery times may be affected by product availability, carriers, weather, holidays, manufacturer delays, or circumstances outside our reasonable control.

Some products may ship separately or directly from a manufacturer or distribution partner.

Please review our Shipping & Delivery Policy for additional information.

7. RETURNS & REFUNDS

Returns and refunds are subject to our applicable Returns & Refunds Policy.

Certain products may be non-returnable or subject to special return requirements. These may include special-order items, custom products, installed or used products, electrical components, clearance items, or products otherwise identified as having return restrictions, subject to applicable law.

Customers should review the applicable return requirements before returning an item.

8. WARRANTIES

Products sold by EMSC Auto may be covered by warranties provided by their respective manufacturers.

Warranty duration, eligibility, exclusions, and remedies vary by manufacturer and product. Manufacturer warranty terms generally control warranty claims relating to their products.

Please review our Warranty Policy and the applicable manufacturer's warranty documentation for additional information.

9. INSTALLATION

Automotive components should be installed correctly and in accordance with manufacturer instructions.

Where appropriate, we recommend installation by a qualified automotive professional.

EMSC Auto is not responsible for damage resulting from improper installation, misuse, incorrect application, unauthorized modification, or failure to follow manufacturer instructions, to the extent permitted by applicable law.

10. PERFORMANCE & MOTORSPORT PRODUCTS

Certain products may be designed for performance, racing, competition, or off-road applications.

Customers are responsible for determining whether a product is legal and appropriate for use on their vehicle and in their jurisdiction.

Some modifications may affect vehicle emissions compliance, safety requirements, manufacturer warranties, insurance coverage, or road legality.

Always check applicable federal, state, and local requirements before installing or using performance products.

11. WEBSITE USE

You agree not to misuse our website or interfere with its normal operation.

You may not use our website for fraudulent, unlawful, abusive, or unauthorized purposes or attempt to gain unauthorized access to our website, systems, customer information, or related services.

12. INTELLECTUAL PROPERTY

Unless otherwise stated, content on the EMSC Auto website, including text, graphics, branding, website design, and other original materials, is owned by or licensed to EMSC Auto and is protected by applicable intellectual property laws.

Third-party trademarks, logos, product names, and images remain the property of their respective owners.

13. THIRD-PARTY SERVICES & LINKS

Our website may use or provide links to third-party services, including payment processors, shipping providers, manufacturers, and other websites.

Third-party services are governed by their respective terms and policies. EMSC Auto is not responsible for third-party websites or services to the extent permitted by applicable law.

14. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, EMSC Auto will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit liability that cannot legally be excluded or limited.

15. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, disclosed, and protected.

16. CHANGES TO THESE TERMS

We may revise these Terms & Conditions periodically. Updated terms will be posted on this page with a revised Last Updated date.

Continued use of the website after updated terms become effective constitutes acceptance of those terms to the extent permitted by applicable law.

17. CONTACT US

If you have questions about these Terms & Conditions, an order, product compatibility, returns, shipping, or warranty coverage, please contact the EMSC Auto team using the contact information provided on our website.

EMSC AUTO
The Right Parts. Real Advice. Better Value.